Official Apaleo Certified Partner

The Ultimate Apaleo WhatsApp & Voice Integration

Unlock autonomous hospitality. Connect your Apaleo open PMS in one click to let guests discover rooms, confirm reservations, and receive digital check-in links directly inside WhatsApp.

Built for Apaleo Innovators

OAuth 2.0 1-Click Connect

Instant authorization through Apaleo's secure API standard with zero manual webhook configuration.

Real-time Availability & Rates

Query live room inventories, restrictions, and dynamic rate plans directly from your Apaleo core.

Direct Reservation Booking

Automatically create reservations and update guest folios the moment an in-chat payment is confirmed.

24/7 WhatsApp Concierge

Answer guest FAQs, share property policies, and handle room upgrade requests automatically.

Apaleo Certified

Official Ecosystem Partner

PCI-DSS Level 1

Stripe Certified

99.9% Uptime

Enterprise SLAs

Frequently asked questions

Apaleo Integration FAQ

Technical details regarding our Apaleo Property Management System connectivity.

ShadowBook integrates with Apaleo as an Official Certified Partner through Apaleo's OAuth 2.0 open API. In just one click, you can authorize ShadowBook to access live availability, create reservations, and update guest records.

When a guest books a room on WhatsApp or Voice, ShadowBook triggers a PCI-compliant Stripe payment link. Upon payment completion, the reservation is created in Apaleo with the corresponding folio and payment details automatically recorded.

Yes, ShadowBook fully supports Apaleo's multi-property hierarchy, routing guest requests to the correct hotel property based on guest selection or direct inquiry.